Update - Our IO Suite of products has experienced a service disruption. Please go to the IO Suite resources page at https://www.illuminateed.com/io-classroom-updates/ for the current status of these restoration efforts.
Mar 15, 09:40 PDT
Update - Our IO Suite of products has experienced a service disruption. Please go to the IO Suite resources page at https://www.illuminateed.com/io-classroom-updates/ for the current status of these restoration efforts.
Feb 3, 10:14 PST
Update - PALS K-8 Service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications IO Assessment, IO Insights, PALS Professional Development Site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 28, 12:28 PST
Update - CORRECTION: PALS K-8 Service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications IO Assessment, IO Insights, PALS Professional Development Site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 26, 08:55 PST
Update - PALS K-8 Service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications IO Assessment, IO Insights, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 26, 06:57 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including Data Extractor/PADS, PALS, IO Assessment, IO Insights, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 24, 09:59 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including Data Extractor/PADS, PALS, IO Assessment, IO Insights, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 21, 11:29 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including Data Extractor/PADS, PALS, IO Assessment, IO Insights, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.

Jan 20, 08:03 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.

Jan 19, 06:43 PST
Update - IO Classroom web application access has been restored. Other applications including PALS, IO Assessment, IO Insights, PupilPath, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 17, 09:06 PST
Update - IO Classroom web application access has been restored. Other applications including PALS, IO Assessment, IO Insights, PupilPath, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 17, 06:12 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 16, 04:40 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 15, 03:40 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 14, 03:05 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 13, 04:40 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 12, 04:27 PST
Update - Our teams continue to work diligently to restore service to affected applications.  We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 11, 05:09 PST
Update - We are currently experiencing technical difficulties that are causing service disruptions. Our top priority is to restore full functionality to our systems as soon as possible. We thank you for your patience while our teams work to restore full service to all affected applications. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 10, 08:44 PST
Identified - We are currently experiencing technical difficulties that are causing service disruptions. Our top priority is to restore full functionality to our systems as soon as possible. We thank you for your patience while our teams work to restore full service to all affected applications.  If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 9, 19:37 PST
Update - Our engineering teams are still working to identify the full impact of the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 9, 10:06 PST
Update - Our engineering teams are still working to resolve the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 8, 20:02 PST
Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 13:24 PST
Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 10:25 PST
Investigating - We are currently experiencing a service interruption that is affecting all IO Classroom applications. Our engineering team is investigating the issue and will resolve it as soon as is possible. This page will be updated as new information becomes available. Thank you for your patience.
Jan 8, 07:18 PST
Assessment Operational
90 days ago
100.0 % uptime
Today
Assessment - Online Testing Operational
90 days ago
100.0 % uptime
Today
Auth Operational
90 days ago
100.0 % uptime
Today
IO Insights Major Outage
90 days ago
0.75 % uptime
Today
DDC Partial Outage
90 days ago
70.22 % uptime
Today
IO Admin Operational
90 days ago
100.0 % uptime
Today
IO Messenger Operational
90 days ago
100.0 % uptime
Today
IO SIS API (Formerly eSchoolData Guru) Major Outage
90 days ago
0.75 % uptime
Today
IO SIS Web (Formerly eSchoolData) Major Outage
90 days ago
0.75 % uptime
Today
PALS Operational
90 days ago
100.0 % uptime
Today
PupilPath Operational
90 days ago
100.0 % uptime
Today
Skedula Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.